FREE Standard Delivery Australia-Wide


Delivery Time Calculator

Orders of non-cheese hampers placed by 3pm Sydney time weekdays
are dispatched on the same day.

Orders of cheese hampers placed by 9:30am Sydney time weekdays
are dispatched on the same day.

There are delivery delays due to COVID-19. The delivery calculator has been revised to reflect expected delays, however please keep in mind these are estimates only.


Enter your delivery postcode above to see available delivery options and timeframes.

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Check our delivery calculator for delivery times to all other postcodes Australia-Wide

Once your order has been dispatched, use our Comprehensive Track & Trace to receive regular delivery updates.

For deliveries to New Zealand, enter your recipient's postcode on the Checkout page to confirm shipping costs and delivery times.


What is the latest advice from Australia Post?

Our delivery calculator is updated regularly based on the approximate delivery times from Australia Post, however, please keep in mind that these are estimates only and your gift may be delivered before or after the estimated delivery date. For more information regarding the latest Australia Post updates, please check here.

We will not be able to refund the cost of Express Delivery if there are delays. Most Express Deliveries will arrive on the next business day, however, some will take two or three days longer. Please keep this in mind when placing your order. In regards to the latest updates on the Express Post guarantee, read more here.

Also, for more information in regards to COVID-19, please refer to the Australian Department of Health, Health Direct and the World Health Organisation (WHO) official websites.


When will my order be dispatched?

  • Orders of non-cheese hampers placed by 3 pm Sydney time on a weekday will be dispatched from our warehouse on the same day. 
  • Orders of cheese hampers placed by 9:30 am Sydney time on a weekday will be dispatched from our warehouse on the same day. 
  • Delivery calculator estimates will tick over to the next day at 3 pm so please ensure you place your order in time to get the delivery estimate you’re expecting!
  • All hampers are dispatched from our warehouse at Regents Park NSW 2143.

Can I track my delivery?

  • When your order is dispatched, you will receive a dispatch notification email with courier tracking information that will allow you to track the progress of the delivery.
  • You can also access your tracking link here using your order email address, order number and delivery postcode.

Can I pick up my order?

  • Order before 3pm and pick up same day from C1/391 Park Rd, Regents Park NSW 2143 between 8am and 4pm weekdays

Do you offer Same Day Delivery?

  • Same-day deliveries are available to Sydney metropolitan postcodes - check your postcode on the delivery calculator above.
  • Orders must be placed before 10 am AEST,  and will be delivered between 1 pm and 6 pm on the same day.
  • Orders are sent with STAR TRACK COURIER and are unable to deliver to Parcel Lockers or P.O. Boxes.

Standard Delivery – FREE Australia-wide

  • Check the Standard Delivery estimate to your postcode on the delivery calculator above.
  • All Standard Delivery orders are sent with AUSTRALIA POST.
  • Deliveries are generally made during business hours Monday to Friday (excluding public holidays), and occasionally out of business hours or on Saturdays to residential addresses.
  • Deliveries to some regional locations made be made to the closest post office.


Express Delivery

  • Check the Express Delivery estimate to your postcode on the delivery calculator above.
  • Express Delivery costs between $16.95 - $24.95 per hamper depending on the delivery postcode.
  • Express Delivery orders to major metro areas outside of Sydney are sent with STAR TRACK, and regional areas are sent with AUSTRALIA POST EXPRESS.
  • Deliveries to some regional locations made be made to the closest post office.


Preferred Date Delivery

  • Delivery on your requested day is available for the Sydney metropolitan area.
  • Preferred delivery date options not currently available outside the Sydney metro area due to delivery delays associated with COVID-19.
  • Delivery on your selected date for $16.95 - $24.95 per hamper depending on the delivery postcode.
  • Not available for all Australian postcodes – check the Delivery Calculator to see if your delivery postcode is included.
  • Preferred Date Delivery orders are sent with STAR TRACK or AUSTRALIA POST EXPRESS.

Future Delivery

  • Not currently available due to delivery delays associated with COVID-19
  • Required to select a preferred date of delivery. This delivery date is not guaranteed, however, we will ship your order on a date that will aim for delivery on or before the requested date.
  • Deliveries are made during business hours Monday to Friday (excluding public holidays)
  • Deliveries to some regional areas may be made directly to the nearest post office

Special Delivery Instructions

  • Please state in the Delivery Instructions on the check out page if the household at the address is in isolation due to COVID-19. 
  • The special delivery instructions field on the checkout page is for specific instructions for the courier that are printed on the label (eg. deliver to the second floor and leave with reception, leave behind the pot plant near the front door).
  • Requests for delivery at a specific time of day will be printed on the label for the courier to see however cannot be guaranteed.
  • Our couriers are unable to call or text recipients prior to delivery, to confirm an address, or upon an unsuccessful delivery.

Authority to Leave

  • The option is given at checkout as to whether or not the parcel can to be left if no one is available to receive it.
  • If authority to leave is given and no one is available to receive the delivery, our courier will leave the parcel in a relatively secure location unattended at the address.
  • If the parcel cannot be left at the address, our courier will do one of the following:
    • Leave a card advising the recipient that the parcel has been taken to the nearest post office for pickup (AUSTRALIA POST and STAR TRACK)
    • Call the recipient for an alternative delivery address or time (STAR TRACK COURIER - redelivery fees will apply)
    • Some unsuccessful deliveries may come straight back to us for processing - we may not know about the unsuccessful delivery until it arrives back to us, and we, therefore, encourage our customers to keep an eye on the tracking of the delivery.
  • In order to ensure that someone will be present during business hours, and to avoid redelivery fees, it is highly recommended to send the parcel to a business address.
  • Please note that redelivery fees may apply for any deliveries that need to be reattempted.
  • Please note that when authority to leave has been given, The Hamper Emporium and our couriers cannot accept responsibility or liability on the rare occasion that a consignment is lost or stolen after our couriers have recorded the package as 'successfully delivered'.

Hospital Deliveries

Please note that due to changing restrictions, we do not currently advise sending your hamper directly to a hospital address.

  • Most hospitals have specific guidelines regarding the delivery of gifts to patients – it is advisable to contact the specific hospital in advance to find out how their deliveries are received (eg. deliver to loading dock on Smith St, leave with reception in the Lindo Wing off George St).
  • Please provide as much detail as possible about the recipient – bed/room number, ward name/number, full name and street address of hospital – and ensure that the name on the delivery address matches the name under which the patient is registered at the hospital.
  • Please note that if a parcel needs to be sent to an alternative address due to the patient already being discharged, an applicable redelivery fee will be passed on to the sender.

International Deliveries

  • We deliver to any address in Australia, and deliver hampers without alcohol to New Zealand.
  • Visit our Gift Boxes NZ category to view our range of hampers that can be delivered to New Zealand.
  • For international deliveries, we advise finding a suitable gift and hamper provider in the destination country, as choosing a local provider will be significantly cheaper. Delays due to customs restrictions in many countries will also significantly compromise the quality of the gift and hamper contents. We do not have any affiliates internationally 
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